Our team was tasked with creating a reservation system for In-Ki Shiatsu. The main goal was to lower the barrier for making an appointment. This meant that we wanted to reduce the for making an appointment and show availability as quickly in the process as possible.
For the customer facing part of this project we wanted to show
available appointments as soon as possible. While researching other
reservation systems one of the major frustrations where long sets off
questions we had to answer before seeing availability.
As our UI would be part of the Shiatsu Studio's website, color schemes had to match and lay-outs had to be very simmple since context would be provided by the rest of the page.
Near the end of the project I also worked on some off the API's and the dashboard for the therapist. The system has options for seeing booked appointments, planning new appointments, blocking appointments, changing customer info and planning vacation.